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Our Newsletter


Store Policies

 

 

Return Policy

Our goal is that you are completely satisfied with your purchase. If you are not satisfied with an in-stock* purchase, please return your purchase with your receipt for an exchange or refund within 15 days of purchase from The Tartan Patch.

 *in-stock refers to products that The Tartan Patch carries in inventory and does not require special ordering.

See Exceptions and Exclusions listed below.

  • All returned products must be in new and unused condition (including all accessories, packaging, instructions etc).The Tartan Patch does not refund shipping fees.
  • Damages on delivered products must be reported within 24 hours of delivery.
  • If an order is returned due to manufacturer's defect, The Tartan Patch will pay shipping to return your product back to you. 
  • Custom products, special order items, and made-to-fit orders are not refundable.

Clearance /Sale items are non-returnable.